Technical Services Division
Division Commander Lt. Tim Brant
The Technical Services Division includes the Communications, Records and Training Sections. The Technical Services Commander is responsible for planning, directing and evaluating the overall effectiveness of the division as well as coordinating training programs for department personnel. The division commander also participates in planning and research, policy development, and budget preparation.
Communications
Peppi Schroeder
The Communications Section is staffed by seven dispatchers and a Communications supervisor. At least one dispatcher is on duty in the Communication Section 24-hours a day. Dispatchers are responsible for taking information on calls for police, fire and emergency medical services, and dispatching the appropriate units to the scene. The dispatchers coordinate activities of the field units by transferring information to and from the units via radio and computer.
A dispatcher may be contacted by calling 911. Callers are routinely asked a series of basic questions to determine the location and nature of the call, priority assigned to the call, injuries, descriptions, who is calling and where they are calling from. These initial questions may vary depending upon the situation. Asking these questions at the outset of the call may take several seconds, but the information is the key to providing a quick, safe, and effective response that is appropriate to the situation.
Over 18,000 calls for service are handled by the Communication Section each year.
Records Section
The Records Section is responsible for computerized entry of crime data, report transcription, storage and maintenance of police records, and dissemination of information to persons authorized to receive the information. Information recorded by officers about each crime and arrest is reported by the Records Section to the Kansas Bureau of Investigation. It is used by the KBI for statewide crime analysis and development of crime prevention tools. This section also works closely with courts and various other local, state, and federal agencies to gather and report criminal justice information. Over 15,000 records are processed each year by a staff of three records clerks.
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