City of Derby

Emergency Communications

The Emergency Communications Unit is staffed by a supervisor, two Senior Dispatchers, and six Dispatchers. At least one dispatcher is on duty in the Communication Unit 24-hours a day.

Dispatchers are responsible for taking information on calls for police, fire and emergency medical services, and dispatching the appropriate units to the scene. Dispatchers coordinate activities of the field units by transferring information to and from the units via radio and computer through the use of CAD (Command Point Computer Aided Dispatch).

Derby Dispatchers handle more than 26,000 calls for service each year.

Questions, contact Peppi Schroeder, Emergency Communications supervisor, at 316-788-1557.

Questions or comments? Contact the Web Manager.