Report a Sewer Problem

Sewer line clogs or backups at your residence or business are experiences no one wants to deal with, particularly if you are not sure where to call.

Sewer Line Responsibility


The sewer line mains are the responsibility of the City of Derby to clean and repair. The wye (connection to the sewer main) and all service lines from the main to the home are the responsibility of the property owner.

Any sewer line backup or clog from the sewer main to the house is the responsibility of the property owner. The City cannot repair a break or clog if it is on the homeowner's side. If the problem is on the City’s side, the City will make repairs as necessary.

Please call the Wastewater Department before making any repairs.

Derby Wastewater Facility


Open Monday-Friday from 7 a.m. to 4 p.m.
788-1151
788-1196

After normal business hours, on weekends, or holidays, call 911 for Emergency Sewer Problems. The dispatcher will contact the Wastewater on-call employees who will assist you.